News

Internet-TV-Phone Maintenance Outage 11:00 PM Tuesday, February 27

Preparations are now complete for our much-needed maintenance outage, affecting TV, Phone, and Internet service. We are planning to begin at 11:00pm Tuesday, February 27th and work into the early morning hours on Wednesday, February 28th. Our goal is to increase bandwidth between our core router and the individual fiber chassis.

****SUNDAY INTERNET MAINTENANCE POSTPONED****

Our vendor has asked us to delay the scheduled maintenance we had planned for Sunday, February 18. They have requested additional time to complete the necessary prep work.

We will announce the rescheduled date as soon as possible.

PES ENERGIZE BROADBAND OUTAGE SUNDAY

The time has come for our much-needed maintenance outage. We are planning to begin at midnight and work into the early morning hours on Sunday, February 18th. Our goal is to increase bandwidth between our core router and the individual fiber chassis. This will remove the remaining bottle-neck and take advantage of our recent internet circuit bandwidth increase.

To Our Loyal Energize Customers:

I apologize for the less than perfect service. Phone calls have been dropped and the internet speeds have slowed.

The one question that covers it all: WHAT IS GOING ON??
And the one answer that covers it all: Bandwidth.

Creating Strong Passwords

Today, many of our customers had difficulty accessing their e-mail. As it turns out, one customer's e-mail account was hacked because their password was "password". Some unscrupulous individual began using that account to send unwanted advertisements (spam) to thousands of people, which overloaded our mail server.

PES ENERGIZE SCHEDULED MAINTENANCE FEBRUARY 1 & 2

Thursday, February 1 at 11:00PM there is a scheduled maintenance which will impact nearly all customers in Pulaski for a maximum of 30 minutes.

Friday, February 2 at 11:00PM there is a scheduled maintenance which will impact customers in the outskirts and those on our Calix system for a maximum of 30 minutes.

We apologize for any inconvenience as we make improvements to the system.

PES Energize and Viamedia to Host Chamber Coffee

Join PES Energize and Viamedia
for a Chamber Coffee on
Valentine's Day

Wednesday, February 14, 2018
8:15 a.m. -- 9:30 a.m.

Henry Sims Boardroom
PES Second Floor
128 South First Street
Pulaski, TN

PES ENERGIZE SCHEDULED MAINTENANCE JANUARY 19 & 24

Friday, January 19 at 12:00-12:05am.
Interruption of service is estimated to last 3-5 minutes. All broadband services will be affected by this, but not all customers will be impacted.

Wednesday, January 24 at 12:00-12:01am.

FREE STARZ! WEEKEND JANUARY 19-22

PES Energize digital customers will enjoy a Starz!
Free Preview Weekend January 19-22.

Starz!- Channel 526
Starz! Edge- Channel 533
Starz! In Black- Channel 534
Starz! Comedy- Channel 535
Starz! Cinema- Channel 536
Starz! Kids & Family- Channel 537
Starz! HD- Channel 864

SCHEDULED PHONE MAINTENANCE

Saturday January 20, 2017 - 11:00 pm - 12:00 am EDT

We will be performing routine maintenance on the servers that support the provisioning of voice features.

All network maintenance is carefully planned & executed to minimize customer impact. We apologize in advance for the impact to you during this maintenance window.

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